FAQ

What are the delivery times of my order?

Within Canada, the average delivery time is 5–9 business days, depending on the location and the delivery method. We do our best to deliver your order as quickly as possible!

What is the return policy of the webshop?

We want you to be completely satisfied with your purchase. If you are not fully happy with your order, you may return it under the following conditions:

Return Window: Items can be returned within 14 days of delivery.

  • Condition: Products must be unused, undamaged, and in their original packaging.
  • How to Return: Contact our support team at info@montrealselect.com to initiate the return.
  • Refunds: Once we receive and inspect your returned items, refunds will be issued to your original payment method within 2–3 business days.

Please Note: Personalized or final-sale items cannot be returned.

What payment methode do you accept?

We accept major payment methods, including Visa, MasterCard, Apple Pay & Google Pay.

How can I contact customer service?

Our team is here to ensure your experience is seamless.

Email: info@montrealselect.com

Free Shipping with Track & Trace

Always know where your order is. Enjoy fast, free delivery and follow your package every step of the way.

14-Day Return Policy for Every Order

Not satisfied? No problem. You have 14 days to return your order, hassle-free.

Secure & Convenient Payments

Shop with peace of mind using Visa, Mastercard, Apple Pay, or Google Pay — safe and simple every time.

What our customers say about us

4.7

Based on 578 Reviews

  • Thomas D. Jan 2025
    Verified Buyer
    Good Quality!
    Nice Product. I'm happy with my purchase.
  • Peter Sullivan Apr 2025
    Verified Buyer
    Great Service
    Unfortunately, the sweater I ordered was too small. However, the company quickly sent me a larger size free of charge, which I really appreciate.
  • Robert Fraser sept 2025
    Verified Buyer
    Nice Product
    I’m very pleased with the shoes. A solid pair that I enjoy wearing every day.