Terms & Services
1 Introduction
1.1 These Terms and Conditions apply to the use of our Website or the purchase of Products offered through our Website.
1.2 Defined terms and interpretations for these Terms and Conditions are included in paragraph 26.
2 Acceptance
2.1 You represent and warrant that: (a) you are a natural person and at least 18 years of age; (b) you are authorised to enter into a legally binding contract with us; and (c) you are not prevented by any applicable law or contract from entering into a legally binding contract with us.
2.2 We reserve the right to request written confirmation of your authority to agree to these Terms and Conditions.
2.3 You represent and warrant that you have not: (a) been convicted of an offense related to computers or the internet; and (b) previously been refused products or access to the Website.
2.4 We reserve the right to deny you access to our Website if we consider such denial necessary or appropriate.
2.5 Placing an order means: (a) your representation and warranty that you have carefully and fully read these Terms and Conditions; (b) your offer to purchase the Order solely in accordance with these Terms and Conditions; (c) your agreement that any order confirmation is concluded solely on the basis of these Terms and Conditions; and (d) your consent to be bound by these Terms and Conditions.
2.6 If you do not agree with these Terms and Conditions, you must not use the Website and must not purchase Products.
2.7 You must expressly agree to these Terms and Conditions in order to: (a) provide information to or through our Website; or (b) purchase a Product.
2.8 By visiting our Website, purchasing Products, or agreeing to these Terms and Conditions: (a) you also agree to our Privacy Policy; and (b) you agree and undertake to comply with our acceptable use policy (see paragraph 12 below for more details).
2.9 We recommend that you print a copy of these Terms and Conditions for future reference.
2.10 If you do not agree with these Terms and Conditions, you cannot place an order or communicate with us.
3 Personal Use
You acknowledge that you will only use the Website to purchase Products for your own personal and non-commercial use, as principal and not as an agent or on behalf of any other person.
4 Price
4.1 The prices for Products on our Website include delivery costs but exclude any fees, taxes, duties, levies, or similar governmental charges (“duty unpaid and untaxed”).
4.2 All duties, fees, levies, taxes, or other governmental charges and declarations for the import of the Products to the delivery address are your responsibility and are at your own expense and are not included in the price of the Products. All deliveries may, in individual cases, lead to additional costs for which the seller is not responsible and which must be borne by the customer. In addition to shipping costs, these may include import duties or value-added tax. Since the goods are shipped from a non-EU country (China), you must check with our customer service before placing an order whether customs duties apply to a product. Customs duties or import taxes are not paid by us and are the responsibility of the buyer. Our goods are always shipped “duty unpaid and untaxed.” The buyer is the “importer of record” and is responsible for the proper payment of duties and/or import taxes and must fully comply with all laws and regulations of the country of import. As the rules for importing goods vary from country to country, you must check the customs and import duties of your country before placing your order. It is the buyer’s responsibility, upon receipt of the goods, to fully ensure compliance with all laws and regulations of the country of import.
4.3 We will make every effort to ensure that all details, descriptions, and prices of the Products appearing on our Website are correct. However, errors may occur. If we discover that a pricing error has been made, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you or if we do not receive a response, the order will be deemed cancelled and you will receive a full refund. If you choose to reconfirm your order, we will arrange delivery and charge or refund you as set out in our notice to you, shortly after we receive your reconfirmation of the order, using the payment method you used to place the order.
4.4 We are under no obligation to fulfill an order if the price stated on the Website is incorrect (even after you have received an order confirmation).
4.5 Prices may change from time to time. Such changes will not affect an Order for which an Order Confirmation has already been sent.
5 Placing an Order
5.1 Once you have placed an order, all orders are subject to stock availability. If we have sufficient stock to fulfill your order, you will receive an Order Confirmation, which serves as our acknowledgment of receipt of your order. In the event of delivery issues or unavailability of stock to fulfill your order, we will notify you by email and refund any payments made for the order.
5.2 A Contract is only formed when we have sent you an Order Confirmation and only with respect to the Product(s) listed in the Order Confirmation. These Terms and Conditions form part of the Contract and are incorporated to the exclusion of all other terms.
5.3 If your order consists of more than one Product, the Products may be delivered to you in separate shipments at different times.
5.4 We reserve the right to remove Products from the Website at any time. We also reserve the right to edit or remove material or content from the Website. We shall not be liable to you or any third party for the removal of any Product from our Website or for the editing or removal of material or content from our Website.
5.5 We reserve the right to refuse or reject any order you place at any time (even after we have sent an Order Confirmation). We shall not be liable to you or any third party for cancelling or rejecting an order.
5.6 If we cancel your order after we have received payment (and even after we have sent an Order Confirmation), we will fully refund your payment for the order.
6 Payment
6.1 You may pay for the Products using one of the payment intermediaries listed on our Website.
6.2 You may also pay for your order in whole or in part using a voucher provided by us. Promotional vouchers can only be entered online at checkout.
6.3 We may use payment intermediaries to process payments between you and us. You agree that we may share documents and information about you with the payment intermediaries, including documents and information that contain your personal data.
6.4 We are not a regulated payment processor or money service provider and are not responsible for any failed payments or problems caused by the payment intermediaries.
6.5 You are responsible for providing complete and accurate information in the payment process, and all payments must be made with your own money. By placing an order, you confirm that:
(a) the method used for payment is your own;
(b) if applicable, you are the rightful owner of the promotional voucher; and
(c) you have sufficient funds or credit facilities to pay for the relevant order.
6.6 We are not liable or responsible for unauthorized use of your credit, debit, or prepaid cards by third parties, even if such cards are reported as stolen. We have the right to inform all relevant authorities (including credit information agencies) of fraudulent payments or other unlawful activities.
6.7 You shall not:
(a) reverse or attempt to reverse any payment you have made in relation to Products; or
(b) reverse any payment you have made in relation to Products.
6.8 You shall fully indemnify and hold us harmless with respect to any chargebacks or reversals of payments you have made, and any losses, costs, liabilities, or expenses incurred by us arising from or related to such chargebacks or reversals.
7 Delivery
7.1 We aim to deliver your order to the delivery address you provided when placing your order.
7.2 We provide an estimated delivery date at checkout.
7.3 We may notify you if we expect not to meet the estimated delivery date, but we are not liable to you for any loss, liability, costs, damages, charges, or expenses resulting from late delivery, insofar as permitted by law.
7.4 It is possible that we may not be able to deliver Products to certain locations. In this case, we will inform you and ensure that the order is canceled and refunded, or delivered to another delivery address confirmed by you.
7.5 All risk in the Product passes to you upon delivery at the delivery address, unless delivery is delayed due to a breach of your obligations under these Terms. Risk passes at the time delivery would have occurred if you had not been in default.
7.6 If you are unable to receive or collect your order, we may leave a card with instructions for redelivery or collection by the carrier.
7.7 If delivery or collection is delayed by your unreasonable refusal to accept delivery, or if you fail to accept or collect the order from the carrier, we may charge you for all reasonable costs and expenses we incur in returning the order to the sender, without prejudice to any other rights or remedies available to us.
7.8 Goods will be shipped within 2–120 days after receipt of payment. The standard delivery time is 20–30 business days, in exceptional cases up to 16 weeks, unless otherwise stated in the product description. The owner does not ship directly. The order will be shipped by the manufacturer once the entire order is in stock there.
7.9 All duties, costs, customs charges, taxes, or other governmental charges and declarations for the import of the Products to the delivery address are your responsibility, at your expense, and are not included in the price of the Products. Deliveries may, in some cases, incur additional costs for which the seller is not responsible and which must be borne by the customer. In addition to shipping costs, these include import duties or VAT, as goods are shipped from a non-EU country (China). Customers must check with our customer service whether customs duties apply to a product before placing an order. Customs duties or import taxes are not paid by us and are the responsibility of the buyer. Our goods are always shipped “tax-free and duty-free.” The buyer is the “importer of record” and is responsible for proper payment of duties and/or import taxes and must fully comply with all laws and regulations of the importing country. Since import rules vary from country to country, you must check import duties and VAT in your country before placing your order. It is the buyer’s responsibility to ensure, upon receipt of the goods, full compliance with all laws and regulations of the importing country.
8 Cancellation or Modification of Orders
8.1 Once an order has been placed via our website, you can cancel or modify it by sending us an email.
8.2 Once an order has been packed, it can no longer be canceled or modified; instead, the order must be returned to us in accordance with paragraph 10 below. Since our goods are shipped from Asia, there may be longer transit times over which we have no control. If the goods are already on their way to you, cancellation is not possible. Please wait until you have received the goods and then return them to us. You may, of course, inform us of your cancellation in advance. To ensure the fastest possible return, we ask you to send us a shipping confirmation. An early refund is possible at the earliest 16 weeks after receipt of the order if the goods have not been received.
8.3 Since we work with a fully automated system, orders are activated immediately after dispatch. Therefore, unfortunately, we cannot interrupt the shipping process until delivery, so a refund prior to receipt of the goods is only possible up to 24 hours after the order.
9 Defective Products
9.1 You acknowledge that the Products are standard products and are not custom-made to meet your specific requirements.
All product descriptions, information, and materials on the Website are provided “as is” and without warranties or other representations, express or implied.
9.3 Images of the Products may differ slightly from the actual Product you receive.
9.4 If the product you receive is defective, you may email us to inform us of the product to be returned and include a photo of the defective product.
9.5 You may return the product to us in accordance with paragraph 10.
9.6 We will inspect the Product upon receipt. Our processing time depends on your order.
9.7 We will notify you by email if we are satisfied that the Product is defective.
9.8 Our only obligation to you regarding defective products is, at our discretion, to:
(a) replace the Product and pay the delivery costs for delivering the Products to the Delivery Address, with you returning the defective Product to us and us then delivering a replacement Product to the Delivery Address; or
(b) pay you an amount equal to the price of the Product and the return of the defective Product to us. We will pay this amount to you by depositing it into the account from which we received the payment, using the same payment method.
9.9 If we determine that the product is not defective, we may, at our discretion, choose not to refund the purchase price of the product and may require you to pay reasonable service fees, which may be charged to the payment method used for the order. We are not liable to you for any loss, liability, costs, damages, charges, or expenses arising from this paragraph to the extent permitted by law.
10 Returns and Refunds
10.1 Our return policy is part of these Terms and Conditions under which you may visit and use our Website.
10.2 If you are not completely satisfied with your order, you may email us to inform us of the product to be returned and return the product to us. The withdrawal period is 30 days from the day you or a third party you designate, who is not the carrier, received the last product.
10.3 Returns and shipping costs are the responsibility of the customer.
10.4 The product must be received by us for the customer to be entitled to a refund. We will inspect the returned product upon arrival.
10.5 You must ensure that the Product is shipped to us in the same condition in which you received it and is properly packaged. The Product must be unused, labels must not be tampered with, and the Product must be in its original packaging. If a Product is returned to us in an unsuitable condition, we reserve the right not to accept the return.
10.6 Our processing time for returns depends on your order.
10.7 If we are satisfied with the condition of the returned Product, we will email you to approve your return. After notifying you that your return has been approved, the amount will soon be refunded to the payment method used for the order.
10.8 The return is completed when we have received the physical goods.
10.9 As our goods are shipped from Asia, there may be longer transit times over which we have no control. If the goods are already on their way to you, cancellation is not possible. Please wait until you have received the goods and then return them to us. You may, of course, inform us of your cancellation in advance. To ensure the fastest possible return, we ask you to send us a shipping confirmation. An early refund is possible at the earliest 16 weeks after receipt of the order if the goods have not been received.
11 Vouchers
11.1 You may use our promotional vouchers or discounts when making payments for Products on the Website.
11.2 To redeem a voucher or apply a discount, the voucher or discount code must be entered on the checkout page of our order.
11.3 Once the voucher or discount code has been entered and applied, the voucher or discount will be reflected in the total amount of your order at checkout.
11.4 You may only redeem or use one promotional voucher or discount per order.
11.5 The balance of a promotional voucher does not accrue interest and has no cash value.
11.6 If the balance of a Promotional Voucher is insufficient for your order, you may pay the difference using a separate payment method available on the Website.
11.7 If you use a Promotional Voucher for an order that is returned, the value of the Promotional Voucher will not be refunded to you. However, if you paid part of the order via a separate payment method, that portion may be refunded.
12 Permitted Use
12.1 You may not (“Prohibited Use”):
(a) use our Website in any way or perform any actions that cause or may cause damage to the Website or impair the performance, availability, or accessibility of the Website;
(b) use our Website in any way that is unlawful, illegal, fraudulent, or harmful, or in connection with unlawful, illegal, fraudulent, or harmful purposes or activities;
(c) use our Website to copy, store, host, transmit, send, use, publish, or distribute material consisting of (or related to) spyware, computer viruses, Trojan horses, worms, keystroke loggers, rootkits, or other malicious computer software;
(d) systematically or automatically collect data (including scraping, data mining, data extraction, or data harvesting) on or in relation to our Website without our express written consent;
(e) access or interact with our Website via a robot, spider, or other automated means;
(f) violate the policies in the robots.txt file for our Website;
(g) use data collected via our Website for direct marketing activities (including email marketing, SMS marketing, telemarketing, or direct mail);
(h) use data collected via our Website to contact individuals, companies, or other persons or entities;
(i) use or direct the Website to interact with any device unless you are expressly authorized to do so;
(j) directly or indirectly use the Website’s infrastructure to initiate, propagate, participate in, lead, or attempt hacking, or send bandwidth-overloading, malicious, or potentially harmful network messages to a Device, whether or not owned by us;
(k) directly or indirectly copy, publish, modify, translate, decompile, disassemble, reverse engineer, or otherwise attempt to derive the structure or source code of the Website or access it (whether to create derivative works of the source code or otherwise);
(l) use or access the Website to create a similar or competing product or service, or to provide benchmarking or comparative studies of products to a third party;
(m) sell, assign, sublicense, transfer, distribute, or lease your access to the Website;
(n) make the Website available to third parties via a private computer network;
(o) edit or otherwise modify any content or paper or digital copy of any material printed or copied from our Website;
(p) use the Website in a manner prohibited by any applicable laws or regulations;
(q) conduct unauthorized research or place an unauthorized order; or
(r) place speculative, false, or fraudulent orders.
12.2 You acknowledge that you are liable to us for any damage, loss, liability, costs, or expenses suffered or incurred by us as a result of or in connection with a Prohibited Use carried out or permitted by you.
12.3 You agree to notify us as soon as reasonably possible after becoming aware of any person committing a Prohibited Use. You will reasonably assist us in any investigation we may conduct based on the information you provide in this regard.
12.4 You must ensure that all information you provide to us via our Website or in connection with our Website or the Products is:
(a) accurate, correct, up-to-date, and complete, and not misleading;
(b) compliant with all applicable laws and regulations;
(c) does not infringe the privacy, data protection, confidentiality, intellectual property rights, or other rights of any person; and
(d) not offensive, abusive, pornographic, defamatory, unreliable, misleading, illegal, or otherwise objectionable.
12.5 You will immediately provide us with any documents or other information we request to verify your identity. You will promptly update all information you provide to ensure that your information with us is complete and correct at all times.
12.6 You must comply with all applicable laws regarding your use of the Website, and it is solely your responsibility to ensure that you do so, regardless of whether such laws are based on your country of residence, the location from which you access the Website, or otherwise.
12.7 Email us if you discover any material or activity on our Website that violates these Terms.
13 Website Links
13.1 Links from our Website to other websites and third-party resources are provided for informational purposes only. Links from our Website to other websites and resources should not be interpreted as a recommendation or endorsement by us of those linked websites or resources, or the information obtained from them.
13.2 You acknowledge and agree that we have no rights or control over the content of other websites and resources linked to or referenced on our Website.
13.3 You may place a link to our homepage provided that you do so in a fair and legal manner and do not harm or exploit our reputation.
13.4 You may not place a link in a way that suggests any form of association, endorsement, or approval by us where none exists.
13.5 You may not link to our Website from a website that you do not own.
13.6 You may not frame our Website on another website, nor link to any part of our Website other than the homepage.
13.7 We reserve the right to withdraw permission to link without prior notice.
13.8 The website you link from must comply in all respects with the content standards outlined in our Acceptable Use Policy (see paragraph 12 above).
13.9 Contact us to obtain our prior approval for any link to our Website that does not comply with this paragraph 13.
14 Intellectual Property Rights
14.1 The code, structure, and organization of the Website are protected by intellectual property rights.
14.2 We own or are the licensee of all intellectual property rights in our Website and in the content and material published on it. These works are protected worldwide by applicable laws and treaties. All rights are reserved.
14.3 You may use the Website and all content on the Website only for your personal and non-commercial use and in accordance with these Terms. The content of the Website includes content related to the Products.
14.4 You agree to notify us of any suspected infringement of intellectual property rights belonging to us.
14.5 You may not use our trademarks without our prior written consent, unless they are part of material that you use (and accurately reproduce) in accordance with paragraph 13.
15 Privacy Policy
15.1 Our Privacy Policy is part of these Terms under which you may visit and use our Website.
15.2 We use cookies on our Website. We also use cookies to understand how our customers prefer to view our Website. By accepting these Terms, you also consent to our use of cookies for this purpose. For more information about cookies, see our Privacy Policy.
15.3 If you provide us with your personal data, we will process that personal data in accordance with your instructions from time to time and will take reasonable security measures to protect that personal data against unauthorized and unlawful processing and against accidental loss, destruction, or damage.
15.4 Unless special precautions are taken or otherwise agreed in writing, information and documents arising during the sale of the Products may be shared by us and, in particular, may be accessible in electronic form to our employees, officers, advisers, or agents.
16 Viruses
16.1 We do not guarantee that our Website is secure or free from bugs or viruses.
16.2 You are responsible for configuring your IT, computer programs, and platform to access our Website. You must use your own antivirus software.
16.3 You may not misuse our Website by deliberately introducing viruses, Trojan horses, worms, logic bombs, or other malicious or technologically harmful material.
16.4 You may not attempt to gain unauthorized access to our Website, the server on which our Website is stored, or any server, computer, or database connected to our Website.
16.5 You may not attack our Website via a denial-of-service attack or a distributed denial-of-service attack.
16.6 If we believe that you have breached any provision of this section 16, your right to use our Website will cease immediately. We may report any breach to the relevant law enforcement authorities and will do so if required by applicable law.
17 Liability
17.1 Subject to paragraph 17.13, we disclaim all liability to the extent permitted by law and accept no responsibility for any loss suffered by you or any other person as a result of:
(a) Third-party or user content;
(b) our Content, in particular the accuracy, completeness, or timeliness of our Content;
(c) the Products, in particular their quality, images, description or specifications, conformity with the description, and reasonable suitability for a particular purpose;
(d) reliance on information in these Terms or on our Website or on features offered in these Terms or on our Website;
(e) the inability to access the Website or any part of it, or that access is interrupted, partial, or faulty at any time; and
(f) any failure or delay in performing an obligation by us, whether or not we were previously notified, if and to the extent that the failure or delay is caused by a circumstance beyond our reasonable control, including telecommunications failures, power outages, terrorism, fuel strikes, adverse weather, computer failures, supplier delivery problems, labor disputes, and absence of staff due to illness or injury. The period for performing an obligation affected by such circumstances shall be extended accordingly.
17.2 We are not liable to you (whether in contract, tort—including negligence, breach of statutory duty, or otherwise) for any loss of profit, loss of business opportunities, loss of goodwill, loss of savings or advantage, or any indirect, special, or consequential loss or damage, even if such loss or damage was reasonably foreseeable or the relevant party was aware of the possibility of such loss or damage.
17.3 Our liability, whether direct or indirect, arising from these Terms (including your purchase of Products from us under these Terms) or not expressly excluded under these Terms, is limited to the higher of $1,000 or five times the price you paid for the Products giving rise to the liability. This limitation amount is reduced by any unpaid amounts you owe us.
17.4 Any claim by a party for breach of contract, tort (including negligence), breach of statutory obligations, or otherwise arising from or related to these Terms must be brought within one year of the act or omission that would have caused the loss or costs.
17.5 Except to the extent that claims cannot be excluded or limited by law, no claim may be brought personally against any of our employees, officers, advisers, or other agents involved in performing the relevant obligations.
17.6 All statements or warranties, whether contractual or non-contractual, and all guarantees, conditions, terms, undertakings, and obligations arising from law, custom, usage, trade practice, or otherwise (including implied warranties of satisfactory quality, conformity with description, and reasonable fitness for purpose) are excluded to the extent permitted by law.
17.7 A claim may only be made against us (including our employees, officers, or advisers) as a result of an act or omission. An act or omission includes a series of related acts or omissions, the same act or omission in a series of related matters, or similar acts or omissions in a series of related matters, and includes all claims arising from a single matter.
17.8 The limitations in this section 17 apply to our joint and several liability to you (including any other third party to whom we may be liable with or without our consent) regarding a claim, and you and all such other persons may only be liable to us once in respect of the same loss.
17.9 Where a limitation of liability applies regardless of amount, the limitation applies to the entire service or product delivery by us, and there are no separate aggregated limitations of liability applying to you, any group company of which you are a part, or any person designated by a business user.
17.10 If we are jointly liable to you with another party, we are only required to pay you the portion reasonably attributable to our fault. We are not required to pay the portion attributable to the fault of another party for which that other party would otherwise be liable.
17.11 Any liability of ours to you will be reduced by the portion for which another party would have been liable if either:
(a) you had also initiated proceedings or a claim against that other party; or
(b) we had initiated proceedings or a claim against that other party under the Civil Liability (Contribution) Ordinance or similar legislation in another relevant jurisdiction.
17.12 When assessing whether other parties are liable to you, no account shall be taken of your inability to pursue remedies against another party because actions against that party have expired, the party lacks sufficient resources, the party invokes exclusions or limitations of liability, or the other party no longer exists.
17.13 The exclusions and limitations of liability in these Terms do not affect our liability:
(a) for death or personal injury resulting from our negligence;
(b) for fraud or reckless disregard of professional duty;
(c) for any other liability that cannot be excluded or limited in the jurisdiction relevant to the claim, including limitations on our right to limit our liability; and
(d) in any other case, to limit our liability to less than the minimum amount required under applicable law or regulation for the claim, in which case that minimum amount shall replace the amount that would otherwise apply.
17.14 These provisions constitute an exhaustive enumeration of remedies available under or in connection with these Terms to either party or to any third party against a party.
18 Indemnification
18.1 You shall, upon request, fully indemnify and hold harmless the Indemnified Parties against all claims, costs, and losses of any kind suffered or incurred by the Indemnified Parties as a result of or in connection with:
(a) any material breach by you of the provisions of these Terms;
(b) fraud, negligence, misconduct, or recklessness in relation to your obligations under these Terms; and
(c) your use of our Website.
18.2 We have the right to recover all out-of-pocket costs reasonably incurred in connection with a claim for indemnification from you, and all such costs must be paid upon request.
19 Force Majeure
19.1 If a force majeure event lasts longer than one week, we may immediately terminate the Terms by giving written notice and without any liability other than the refund of any Product already paid for by you but not delivered.
19.2 We reserve absolute discretion regarding the solution we will apply to fully perform our obligations under these Terms in the event of a Force Majeure.
20 Variations
20.1 We may amend these Terms from time to time. We will notify you in advance of any significant changes that we believe may negatively affect you. We will notify you of changes to these Terms. The then-current Terms apply to your use of our Website and any Products offered via our Website.
20.2 If you do not agree with the amended Terms, you must cease using our Website or purchasing our Products.
20.3 If you have previously given your express consent to these Terms, we will ask for your express consent to the revised Terms before you purchase Products for the first time after the amendment takes effect. If you do not expressly agree to the revised Terms within the period specified by us, you must cease using the Website or purchasing our Products.
21 Your Breach
21.1 Without prejudice to our other rights under these Terms, if you breach these Terms in any way, or we reasonably suspect that you have breached these Terms in any way, we may do any of the following:
(a) send you one or more formal warnings;
(b) temporarily block your access to our Website;
(c) stop processing an order;
(d) refuse to accept any payment from you;
(e) permanently deny you access to our Website;
(f) deny access to our Website from computers with your IP address;
(g) contact one or more of your internet providers and request that they block your access to our Website; or
(h) take legal action against you, whether for breach of contract or otherwise.
21.2 If we suspend, prohibit, or block your access to our Website or any part thereof, you may not take any action to circumvent that suspension, prohibition, or blocking.
22 Termination and Suspension
22.1 You may stop using the Website at any time.
22.2 We may suspend the provision of the Website at any time, with or without cause, and with or without notice.
22.3 Without prejudice to paragraph 22.2, we may suspend or terminate your access to the Website if your use of the Website causes or risks any legal liability or interferes with the use of the Website by others.
22.4 If we suspend or terminate your access to the Website, we will try to notify you in advance. Nevertheless, we may, at our discretion, immediately suspend or terminate your access to the Website without prior notice.
22.5 We do not guarantee that our Website will always be available or uninterrupted. We may discontinue, suspend, withdraw, or limit the availability of our Website in whole or in part for business or operational reasons. We will try to notify you within a reasonable period of any suspension or withdrawal. You are not entitled to any compensation or other payment if the Website is discontinued, suspended, withdrawn, or modified.
23 Consequences of Termination
23.1 Upon termination of these Terms, any obligation to provide Services to the Customer shall immediately cease.
23.2 Under no circumstances are you entitled to any compensation from us for loss of rights, loss of goodwill, or any other loss resulting from the termination of these Terms for any reason.
23.3 Termination of these Terms does not affect any other right that has already arisen and does not affect provisions of these Terms that, by their wording, continue to apply or remain in force. Paragraphs 17 (Liability) and 18 (Indemnification) shall remain in force even after termination of these Terms.
24 General Provisions
24.1 You may not assign your rights under these Terms.
24.2 The rights, powers, and remedies in these Terms are (unless expressly stated otherwise) cumulative and not exclusive of rights, powers, and remedies provided by law or otherwise.
24.3 We outsource the hosting of the Website to a third party.
24.4 If the validity or enforceability of any provision of these Terms is limited in any way by applicable law, that provision shall be valid and enforceable to the extent permitted by that law. The invalidity or unenforceability of such a provision shall not affect the validity or enforceability of any other provision.
24.5 Failure or delay in exercising any right, power, or remedy provided in these Terms or by law does not constitute a waiver of that right, power, or remedy. If we waive a breach of any provision of these Terms, it shall not be construed as a waiver of a later breach of that provision or a breach of any other provision.
24.6 The exercise of rights by the parties under these Terms is not dependent on the consent of third parties.
24.7 These Terms are for our benefit and yours and are not intended to benefit or be enforceable by third parties.
25 Governing Law
25.1 These Terms, their subject matter, and formation (and all non-contractual disputes or claims) are governed by and construed in accordance with the laws of Hong Kong.
25.2 Any dispute, controversy, difference, or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms, including the existence, validity, interpretation, performance, breach, or termination thereof, or any dispute regarding non-contractual obligations arising out of or in connection with these Terms, shall be submitted to and finally resolved by arbitration under the rules of Hong Kong in effect at the time of the notice of arbitration. Hong Kong law applies to this arbitration clause. The seat of arbitration is Hong Kong. The number of arbitrators shall be one. The arbitration shall be conducted in English.
26 Company Information
Email: info@montrealselect.com
27 Interpretation
27.1 In these Terms:
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"Contract" means your order for a Product or Products in accordance with these Terms, which we accept in accordance with paragraph 4.3;
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"Customer" means any natural person who places an order on the Website;
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"Delivery Address" means the delivery address specified in the relevant Order;
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"Expected Delivery Date" means the expected delivery date of an Order;
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"Force Majeure Event" means any event or circumstance that results in us being unable or delayed in performing an obligation under these Terms due to a cause beyond our reasonable control and not attributable to our failure to exercise reasonable care to prevent such failure or delay, including war or threat of war; natural or nuclear disaster; riot or civil unrest; pandemic; terrorism; malicious damage; fire or flood; compliance with a new law or order of a governmental or judicial authority; closure of airports or ports; or commercial disputes not related to the party affected by the event or circumstance causing the interruption or delay;
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"Indemnified Parties" means us, any Affiliate, and their respective officers, employees, contractors, and agents;
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"Intellectual Property Rights" means all intellectual property rights, including patents, trademarks, design rights, copyrights, database rights, trade secrets, and all similar rights;
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"Order" means the order you submit via our Website to purchase a Product or Products from us;
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"Order Confirmation" means our email to you confirming your order in accordance with paragraph 4.3;
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"Payment Intermediary" means a third party used by us to process payments;
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"Product" means a product offered on our Website;
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"Website" means the website;
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"Website Infrastructure" means all our systems (including code) that enable, provide, or describe the Website.
27.2 References to “paragraphs” are references to paragraphs of these Terms.
27.3 Headings are for convenience only and do not affect the interpretation or construction of these Terms.
27.4 Words importing the singular include the plural and vice versa. Words importing a gender include all genders, and references to persons include individuals, companies, enterprises, or partnerships.
27.5 Contact us by email if you have any questions or comments regarding these Terms, the Website, or the Products.
About Montreal Select
Welcome to Montreal Select, your online fashion haven for stylish women and men! We are driven by a passion for the latest trends and unique items, and we strive to provide you with an unforgettable shopping experience.
Our Mission:
At Montreal Select, we believe everyone should look their best. That’s why we carefully curate a diverse collection of high-quality clothing that perfectly aligns with contemporary fashion. Whether you’re looking for a trendy outfit for a special occasion or casual wear for everyday life, you’re sure to find exactly what you’re looking for at Montreal Select.
Why Choose Montreal Select?
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Extensive Collection: We offer a wide range of women’s and men’s fashion, featuring items from well-known brands as well as emerging designers.
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Always on Trend: We keep our finger on the pulse and continually add new items that match the latest trends.
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Unique Items: In addition to our regular assortment, Montreal Select offers unique pieces you won’t find anywhere else.
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Customer-Focused: We value your shopping experience and are always ready to provide personalized advice and service.
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Easy Online Shopping: Our webshop is user-friendly and offers a variety of secure payment options. Your order will be delivered quickly and carefully to your home.
Team Montreal Select
We hope you’re as excited about Montreal Select as we are! Don’t hesitate to contact us if you have any questions or need help finding the perfect outfit.